Mercure Bangkok Surawong
We look forward to welcoming you at Mercure Bangkok Surawong. We hope our frequently asked questions guide answers some of your pre-arrival questions. If not, you can always contact our friendly hotel team at email [email protected].
You can make a reservation through our official website, all.accor.com, by phone, email, or by inquiry via our social media channels. Our team will be happy to assist you.
Hotel check-in is at 2:00 pm, and check-out is at 12:00 pm. If you would like to request an earlier arrival or later departure, please contact our team at email: [email protected].
Yes. We are happy to store your luggage free of charge before check-in and after check-out, allowing you to explore Bangkok with ease. Please contact the front desk for assistance.
Yes. Our Front Desk is available 24 hours a day.
Yes. If you are a member of ALL Accor, you can earn reward points and enjoy member benefits on eligible stays booked through participating channels, in accordance with the ALL Accor program terms and conditions. If you are not yet a member, you can join for free before or during your stay.
We accept all major credit cards and cash (THB). City tax and service charges are included as itemized on your bill.
Unfortunately, pets are not permitted at the hotel.
All our guestrooms are non-smoking to ensure a comfortable stay for all guests. If you wish to smoke, please use the designated smoking area located outside the hotel building.
We have two dining venues: Yu Her Bao – A modern Cantonese restaurant serving breakfast, lunch, dinner, and our signature Dim Sum Buffet. Starlight Rooftop Bar – A rooftop bar offering signature cocktails, wines, beers, delicious food, and panoramic views of the Bangkok skyline.
Breakfast is served daily from 6:00 AM to 10:30 AM at Yu Her Bao Restaurant.
Yes. In-Room Dining is available daily from 12:00 PM to 10:00 PM. To order food, simply scan the QR code in your room to view the menu and place your order. If you need any assistance, please contact the Front Desk.
You can stay connected with fast and free Wi-Fi throughout the hotel.
Yes, our hotel offers a dedicated coworking space for business travellers and digital nomads to keep up with emails or online meetings in an inspired yet stylish setting. Our friendly team are also on hand to assist with any business services required.
Mercure Bangkok Surawong is located on Surawong Road in the heart of Bangkok, close to Silom, Chinatown, and many popular attractions. Our address is 222 Surawong Road, Si Phraya, Bang Rak, Bangkok 10500, Thailand.
Suvarnabhumi and Don Mueang International airports are roughly within a half-hour drive from the hotel, depending on toll routes and local traffic.
Yes. We are conveniently located near Sam Yan MRT Station (Exit 1) and Chong Nonsi BTS Station (Exit 3), providing easy access to Bangkok’s shopping, dining, and major attractions.
Yes. We offer a complimentary shuttle service for hotel guests with scheduled stops at BTS Sala Daeng Station, MRT Silom Station, Patpong Night Market, Silom Edge, Lumphini Park, and other nearby attractions.
Yes. We provide complimentary parking for both hotel guests and restaurant visitors, subject to availability.
The hotel is conveniently located near many of Bangkok’s popular attractions, including ICONSIAM, Wat Arun and Yaowarat (Chinatown), all within approximately 15–20 minutes by car.
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